Privacy Policy

Concept Media ("we", "us") respects your privacy. This policy explains what information we collect through this website and how we use it. By submitting a form or contacting us, you agree to the practices described here.

When you complete a form on this site, we may collect:

• Your full name
• Your email address
• Your phone number (including WhatsApp, where provided)
• Your business name and any brand details you share
• The service you're interested in and an approximate budget
• Your SMS messaging opt-in consent

We use the information you provide to:

• Contact you about your booking, enquiry or audit request
• Deliver the services you've requested
• Send confirmations, reminders and scheduling messages where relevant
• Respond to your questions and provide support

We do not sell your personal data to third parties. Your information is used internally to deliver our services and communicate with you about your enquiry.

If you opt in to receive SMS messages from us, that consent data is used only to send you booking-related communications such as confirmations, reminders and rescheduling notices. Your SMS opt-in data is never shared with third parties for marketing purposes.

Message and data rates may apply. You can reply STOP to any message to unsubscribe at any time.

This website uses the Meta (Facebook) Pixel to measure how visitors interact with the site and to understand the performance of our marketing. The Pixel may set cookies on your device and collect information such as your IP address, browser type and pages visited. This data is processed by Meta under its own privacy policy. We do not use cookies to store personal information you submit through our forms.

We take reasonable technical and organisational measures to protect the information you submit through this website against unauthorised access, loss or misuse. While no method of transmission or storage is completely secure, we work to safeguard your details using appropriate controls.

Questions about this policy or your data? Email us at info@conceptmedia.studio.